The Business Center: Operations


 
Staff Appreciation
Having a school eventually means you need to have a staff of some sort. This is especially the case as you begin to grow and need more hands to accomplish all of the things that need to get done. 

Staff appreciation is probably one of the most important topics when it comes to expanding your martial arts school. Appreciation comes in many ways just by doing small things for them to make them feel noticed. Another topic related along this one is that of compensation for your staff. So both shall be covered. For Staff Compensation.

I am pretty sure you notice all the things your staff does for you. But do they know that you know? Do they know that without their help, your school would not be able to do all that it does? If not, you had better make it known. Here are some ways to appreciate your staff:

  • Public praise: a powerful way to show your appreciation is to praise your staff members in public. This puts them on the spotlight in front of their peers.
  • Compliments: you can really never give enough compliments as long as you are sincere about them.
  • Keep your word: trust is one of the highest forms of motivation. Never make false promises.
  • Listen: you can build rapport with staff members by taking the time to listen to them. Don't pretend like your listening as this defeats the purpose. Focus on them and listen to what they have to say.
  • Recognition: Even though people fear being in the spotlight, many find it gratifying to be recognized in front of their peers. This can also mean a congratulatory email, applause, some kind of award, or just some kind words. Whether this is in front of co-workers or not, it does make them feel appreciated.
  • Be Available: If someone thinks you are too busy to deal with them, they will feel unappreciated. To make them feel important, make sure that make time for them whenever they need your advice and/or leadership.
  • Lunch: Taking a staff member out to lunch every now and again is one of the easiest ways to show them appreciation.

  • Incentives: Monetary rewards are a motivating factor, make no doubt about it.
  • Incentives: monetary rewards do show how much you appreciate your staff. For more info on Staff Compensation.
  • Birthdays: a touchy one. Make sure they don't have any problem with this, but many people enjoy celebrating their birthdays.
  • Gatherings: Be a host to some gatherings. Have a Super Bowl Sunday party, New Year's Eve party, or go to the fireworks on the Fourth of July as a group if people will be around. By doing this shows you want their company for functions that are not related to work.
Appreciating your staff is essential. Of all your resources, the human resources you have are the most valuable. Never take them or their assistance for granted. If you do, it may be disappear.

Works Consulted

  • Martial Arts Professional. National Association of Professional Martial Artists- NAPMA